2026 NEFESH Summer Online Conference
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Draining Manager or Developing Leader? Resilience-Based Clinical Supervision

Wednesday, July 29th, 2026   10:00 AM EDT -1:00 PM EDT
Michelle Brown
$59.99 USD

In high-pressure social work environments, the line between effective leadership and "draining" management often blurs. This new 3-hour training provides supervisors with a scholarly foundation for shifting from compliance-based oversight to resilience-based leadership. Grounded in Trauma-Informed Care (TIC) and Psychological Safety frameworks, participants will analyze how their leadership patterns impact team functioning and secondary traumatic stress. Through a "Belief Audit" and interactive case studies, attendees will move beyond theory to practice, leaving with at least three immediate resilience-building micro-habits and a personalized leadership action plan. 

About the Presenter

Trainer, Michelle Brown, LISW-S, with over 20 years of experience in the mental health field, has dedicated her career to creating supportive, trauma-informed environments for students and families. She currently serves as the Clinical Director of Empowering to Elevate in Ohio and teaches social work as an adjunct professor at Youngstown University

Learning Objectives:

  1. Differentiate between leadership and management behavior patterns using trauma-informed and resilience-based frameworks.
  2. Analyze workplace dynamics to determine how leadership behaviors impact team functioning, productivity, and psychological safety.
  3. Demonstrate at least three resilience-building micro-habits that can be implemented immediately in supervision or team leadership.
  4. Apply trauma-informed, strengths-based strategies to respond to common workplace scenarios involving conflict, stress, or high-pressure demands.
  5. Create a personalized leadership action plan grounded in emotional intelligence, communication clarity, and organizational well-being principles.

Agenda:

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<h2 data-path-to-node="3" style="animation: auto ease 0s 1 normal none running none; appearance: none; background: none 0% 0% / auto repeat scroll padding-box border-box rgba(0, 0, 0, 0); border-style: none; border-color: rgb(31, 31, 31); inset: auto; clear: none; clip: auto; columns: auto; contain: none; container: none; content: normal; cursor: auto; cx: 0px; cy: 0px; d: none; direction: ltr; fill: rgb(0, 0, 0); filter: none; flex: 0 1 auto; float: none; gap: normal; hyphens: manual; interactivity: auto; isolation: auto; margin-bottom: 8px; marker: none; mask: none; offset: normal; opacity: 1; order: 0; outline: rgb(31, 31, 31) none 0px; overlay: none; padding: 0px; page: auto; perspective: none; position: static; quotes: auto; r: 0px; resize: none; rotate: none; rx: auto; ry: auto; scale: none; speak: normal; stroke: none; transform: none; transition: all; translate: none; visibility: visible; x: 0px; y: 0px; zoom: 1; font-family: " google="" sans",="" sans-serif="" !important;="" line-height:="" 1.15="" !important;"=""><b data-path-to-node="6" data-index-in-node="0" google="" sans="" text",="" sans-serif="" !important;="" line-height:="" 1.15="" !important;"="" style="background-image: none; background-position: 0% 0%; background-size: auto; background-repeat: repeat; background-attachment: scroll; background-origin: padding-box; background-clip: border-box; font-size: inherit; animation: auto ease 0s 1 normal none running none; appearance: none; border-style: none; border-color: rgb(31, 31, 31); inset: auto; clear: none; clip: auto; columns: auto; contain: none; container: none; content: normal; cursor: auto; cx: 0px; cy: 0px; d: none; direction: ltr; display: inline; fill: rgb(0, 0, 0); filter: none; flex: 0 1 auto; gap: normal; hyphens: manual; interactivity: auto; isolation: auto; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; marker: none; mask: none; offset: normal; opacity: 1; order: 0; outline: rgb(31, 31, 31) none 0px; overlay: none; padding: 0px; page: auto; perspective: none; position: static; quotes: auto; r: 0px; resize: none; rotate: none; rx: auto; ry: auto; scale: none; speak: normal; stroke: none; transform: none; transition: all; translate: none; visibility: visible; x: 0px; y: 0px; zoom: 1; margin-top: 0px !important;">Hour 1: The Foundation – Shifting the Lens

  • 0:00 – 0:15 | Welcome & Framing: Introductions, housekeeping, and the "Best/Worst Boss" post-it icebreaker.

  • 0:15 – 0:45 | Theoretical Roots: Defining Trauma-Informed Care (TIC) and Resilience-Based frameworks in a supervisory context.

  • 0:45 – 1:00 | Hands-On Activity: The Foundational Beliefs Audit. Participants identify their default settings on the compliance-vs-growth continuum.

<h3 data-path-to-node="8" style="animation: auto ease 0s 1 normal none running none; appearance: none; background: none 0% 0% / auto repeat scroll padding-box border-box rgba(0, 0, 0, 0); border-style: none; border-color: rgb(31, 31, 31); inset: auto; clear: none; clip: auto; columns: auto; contain: none; container: none; content: normal; cursor: auto; cx: 0px; cy: 0px; d: none; direction: ltr; fill: rgb(0, 0, 0); filter: none; flex: 0 1 auto; float: none; gap: normal; hyphens: manual; interactivity: auto; isolation: auto; margin-bottom: 8px; marker: none; mask: none; offset: normal; opacity: 1; order: 0; outline: rgb(31, 31, 31) none 0px; overlay: none; padding: 0px; page: auto; perspective: none; position: static; quotes: auto; r: 0px; resize: none; rotate: none; rx: auto; ry: auto; scale: none; speak: normal; stroke: none; transform: none; transition: all; translate: none; visibility: visible; x: 0px; y: 0px; zoom: 1; font-family: " google="" sans",="" sans-serif="" !important;="" line-height:="" 1.15="" !important;"=""><b data-path-to-node="8" data-index-in-node="0" style="animation: auto ease 0s 1 normal none running none; appearance: none; background: none 0% 0% / auto repeat scroll padding-box border-box rgba(0, 0, 0, 0); border-style: none; border-color: rgb(31, 31, 31); inset: auto; clear: none; clip: auto; columns: auto; contain: none; container: none; content: normal; cursor: auto; cx: 0px; cy: 0px; d: none; direction: ltr; display: inline; fill: rgb(0, 0, 0); filter: none; flex: 0 1 auto; float: none; gap: normal; hyphens: manual; interactivity: auto; isolation: auto; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; marker: none; mask: none; offset: normal; opacity: 1; order: 0; outline: rgb(31, 31, 31) none 0px; overlay: none; padding: 0px; page: auto; perspective: none; position: static; quotes: auto; r: 0px; resize: none; rotate: none; rx: auto; ry: auto; scale: none; speak: normal; stroke: none; transform: none; transition: all; translate: none; visibility: visible; x: 0px; y: 0px; zoom: 1; margin-top: 0px !important; font-family: " google="" sans="" text",="" sans-serif="" !important;="" line-height:="" 1.15="" !important;"="">Hour 2: The Dynamics – Psychological Safety & The Brain

  • 1:00 – 1:20 | The Neuroscience of Leadership: Understanding the "Amygdala Hijack" in the workplace and why psychological safety is a clinical necessity, not a luxury.

  • 1:20 – 1:40 | The Parallel Process: Analyzing how supervisory "drain" trickles down to client outcomes and staff retention.

  • 1:40 – 2:00 | Group Case Study: The "Silent" Staff Meeting. Small group analysis of team dynamics and identifying trauma-responses in staff behavior.

  • 2:00 – 2:10 | Restoration Break: (A practiced "Micro-Habit" for the group).

<h3 data-path-to-node="10" style="animation: auto ease 0s 1 normal none running none; appearance: none; background: none 0% 0% / auto repeat scroll padding-box border-box rgba(0, 0, 0, 0); border-style: none; border-color: rgb(31, 31, 31); inset: auto; clear: none; clip: auto; columns: auto; contain: none; container: none; content: normal; cursor: auto; cx: 0px; cy: 0px; d: none; direction: ltr; fill: rgb(0, 0, 0); filter: none; flex: 0 1 auto; float: none; gap: normal; hyphens: manual; interactivity: auto; isolation: auto; margin-bottom: 8px; marker: none; mask: none; offset: normal; opacity: 1; order: 0; outline: rgb(31, 31, 31) none 0px; overlay: none; padding: 0px; page: auto; perspective: none; position: static; quotes: auto; r: 0px; resize: none; rotate: none; rx: auto; ry: auto; scale: none; speak: normal; stroke: none; transform: none; transition: all; translate: none; visibility: visible; x: 0px; y: 0px; zoom: 1; font-family: " google="" sans",="" sans-serif="" !important;="" line-height:="" 1.15="" !important;"=""><b data-path-to-node="10" data-index-in-node="0" style="animation: auto ease 0s 1 normal none running none; appearance: none; background: none 0% 0% / auto repeat scroll padding-box border-box rgba(0, 0, 0, 0); border-style: none; border-color: rgb(31, 31, 31); inset: auto; clear: none; clip: auto; columns: auto; contain: none; container: none; content: normal; cursor: auto; cx: 0px; cy: 0px; d: none; direction: ltr; display: inline; fill: rgb(0, 0, 0); filter: none; flex: 0 1 auto; float: none; gap: normal; hyphens: manual; interactivity: auto; isolation: auto; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; marker: none; mask: none; offset: normal; opacity: 1; order: 0; outline: rgb(31, 31, 31) none 0px; overlay: none; padding: 0px; page: auto; perspective: none; position: static; quotes: auto; r: 0px; resize: none; rotate: none; rx: auto; ry: auto; scale: none; speak: normal; stroke: none; transform: none; transition: all; translate: none; visibility: visible; x: 0px; y: 0px; zoom: 1; margin-top: 0px !important; font-family: " google="" sans="" text",="" sans-serif="" !important;="" line-height:="" 1.15="" !important;"="">Hour 3: The Action – Micro-Habits & Strategic Planning

  • 2:10 – 2:35 | Resilience-Building Micro-Habits: Deep dive into the 5:1 Appreciation Ratio, Person-First Check-ins, and Co-Regulation.

  • 2:35 – 2:50 | Scenario Practice: Applying OARS and strengths-based responses to "High-Pressure" workplace scenarios (Conflict & Stress).

  • 2:50 – 3:10 | The Leadership Blueprint: Participants finalize their Personalized Leadership Action Plan.

  • 3:10 – 3:30 | Conclusion & Evaluation: Learning Quiz, Q&A, and completion of course evaluations.

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This workshop offers 3 Live Interactive Continuing Education Credits

This presentation is open to:
  • Social Workers
  • Professional Counselors
  • Therapists
  • Psychologists
  • Licensed Mental Health Practitioners
  • Medical Doctors and Other Health Professionals
  • Other professionals interacting with populations engaged in mental health based services
Course Level: intermediate
Level of Clinician: intermediate
  • New practitioners who wish to gain enhanced insight surrounding the topic
  • Experienced practitioners who seek to increase and expand fundamental knowledge surrounding the subject matter
  • Advanced practitioners seeking to review concepts and reinforce practice skills and/or access additional consultation
  • Managers seeking to broaden micro and/or macro perspectives

Participants will receive their certificate electronically upon completion of the webinar and course evaluation form.

Disability Access - If you require ADA accommodations, please contact our office 30 days or more before the event. We cannot ensure accommodations without adequate prior notification. Please Note: Licensing Boards change regulations often, and while we attempt to stay abreast of their most recent changes, if you have questions or concerns about this course meeting your specific board’s approval, we recommend you contact your board directly to obtain a ruling. The grievance policy for trainings provided by NEFESH INTERNATIONAL is available here Satisfactory Completion Participants must have paid the tuition fee, logged in and out each day, attended the entire workshop, and completed an evaluation to receive a certificate (If this is a pre-recorded program, a post-test with a passing grade of 80% to receive a certificate.) Failure to log in or out will result in forfeiture of credit for the entire course. No exceptions will be made. Partial credit is not available. Certificates are available after satisfactory course completion by clicking here.
There is no conflict of interest or commercial support for this program.
  • NEFESH International is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for licensed marriage and family therapists #MFT-0046
  • NEFESH International is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for Mental Health Counselor #MHC-0082
  • CE You! is an approved sponsor of the Maryland Board of Social Work Examiners for continuing education credits for licensed social workers in Maryland.
    CE You! maintains responsibility for this program.
  • Therapist Express is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for licensed creative arts therapists. #CAT-0122.
  • Therapist Express is recognized by the New York State Education Department's State Board for Psychology as an approved provider of continuing education for licensed psychologists #PSY-0275.
  • Therapist Express is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for licensed marriage and family therapists #MFT-0129.
  • Therapist Express is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for licensed mental health counselors. #MHC-0325.
  • Therapist Express is recognized by the New York State Education Department's State Board for Social Work as an approved provider of continuing education for licensed social workers #SW-0774.
Refund Policy:
Full Refund until 48 hours before scheduled date.
48 hours before: full refund less $5.00 processing fee. After event no refund will be given.
*exclusions apply for reasonable need and cause.